Publishing Policy

Terms, Responsible AI Use & Privacy Policy

One clear policy for VOC Publishing authors, contributors, partners, readers, customers, and website users.

Version 1.0 · July 2026

Policy at a Glance

This policy combines three connected areas while keeping each one clearly separated. Project-specific agreements may add or change terms for an individual publication. When a signed project agreement conflicts with these general terms, the signed agreement takes priority.

General Terms Submissions, responsibilities, editorial decisions, rights, fees, timelines, corrections, and withdrawal.
Responsible AI Use AI may assist the work while originality, checking, ethics, disclosure, and final responsibility remain human.
Privacy Policy How personal information is handled across publishing, website, sales, and partnership activities.

How acceptance works

By submitting material, joining a project, purchasing or downloading a product, or using a service that clearly links to this policy:

  • You agree to Part I, General Terms and Conditions, and Part II, Responsible AI Use Policy.
  • You acknowledge Part III, Privacy Policy, which explains how personal information is handled.
  • Separate consent will be requested where required, for example for optional marketing, public photographs, or a child’s participation.

Core principle: VOC Publishing asks for the minimum information needed, applies standards proportionately, and communicates one clear next step. Simplicity does not remove responsibility; it makes responsibility understandable.

Part I

General Terms and Conditions

Clear expectations for submissions, projects, services, purchases, and published materials.

1. Scope

These terms apply to people and organizations that contact VOC Publishing, submit an idea or manuscript, contribute to an edited publication, provide editorial or review services, enter a publishing project, purchase or download a publication, or use a VOC Publishing service or website feature. They apply unless a written project agreement states otherwise.

2. Submissions and publishing decisions

  • Submitting an idea, proposal, chapter, manuscript, or resource does not guarantee acceptance or publication.
  • VOC Publishing may accept, decline, hold, redirect, or request revision after considering educational purpose, intended readers, practical value, quality potential, originality, rights, feasibility, and portfolio fit.
  • A submission does not reserve a publication date, transfer rights, create exclusivity, or require VOC Publishing to proceed.
  • Each accepted project will have written project terms covering scope, responsibilities, rights, financial arrangements, timeline, formats, distribution, and approvals.

3. Author and contributor responsibilities

Authors, contributors, editors, creators, and authorized representatives remain responsible for the material they provide. They must:

  • Submit original work or material they are legally permitted to use, and disclose previous publication or public sharing.
  • Check facts, quotations, references, data, names, examples, instructions, and professional claims.
  • Obtain permissions, licenses, and consent for third-party material, images, identifiable people, student work, confidential information, or institutional content when required.
  • Protect privacy and confidentiality, disclose conflicts of interest, and declare relevant AI use.
  • Meet agreed deadlines, respond to feedback, review proofs carefully, and report any authorship, rights, accuracy, or safeguarding concern promptly.

4. Editorial, review, and production

The editorial pathway will be proportionate to the publication. It may include developmental editing, copyediting, specialist or practitioner review, proofreading, design review, accessibility checking, permissions checking, and final production review.

  • VOC Publishing may request revisions needed for clarity, accuracy, rights, ethics, accessibility, house style, or production quality.
  • Author voice will be respected, but VOC Publishing retains the final decision on whether a publication is ready to carry its imprint.
  • Proof review is for correcting errors and confirming completeness. Major rewriting at proof stage may change the timeline or cost.
  • Labels such as peer reviewed, specialist reviewed, practitioner reviewed, research-informed, or classroom tested will be used only when the documented process supports them.

5. Copyright and permission to publish

Copyright ownership and the rights granted to VOC Publishing will be defined in each signed project agreement. Authors generally retain copyright unless a lawful written agreement expressly provides otherwise. No submission alone transfers copyright or grants an exclusive licence. The applicable agreement will specify the permitted uses, formats, territories, languages, and duration.

  • Authors must comply with any exclusivity or withdrawal commitments expressly agreed for their project.
  • Promotional use of excerpts, covers, contributor biographies, and publication details will follow the applicable publishing agreement and permissions.
  • Moral rights, attribution, reuse, translations, adaptations, licensing, and open-access terms will be handled according to the project agreement and applicable law.

6. Fees, royalties, sales, and promotion

  • Any author fee, optional service, royalty, revenue share, contributor copy, discount, or other benefit will be agreed in writing where applicable. Exact amounts, calculations, tax treatment, and payment schedules belong in the individual project agreement.
  • Where a call or invitation states that no contributor fees are requested, VOC Publishing will not charge a submission fee, processing fee, publication fee, or required-purchase fee for that contribution.
  • VOC Publishing does not guarantee sales, rankings, reviews, awards, invitations, income, or professional outcomes.
  • Retail pricing and customer purchases are governed by the applicable product information, customer terms, and mandatory consumer law. Project-specific royalties, printing, distribution, and author payments follow the signed publishing agreement.

6A. Consumer purchases, withdrawal, and refunds

Customers purchasing printed publications, ebooks, downloads, or other VOC Publishing offerings receive the mandatory consumer rights applicable to their purchase. Product-specific information about prices, taxes, delivery, access, and any exceptions will be presented before an order is placed.

  • Printed books and other physical goods. For eligible online consumer purchases, a 14-day right of withdrawal normally runs from receipt of the goods. Consumers may withdraw without giving a reason. Applicable exceptions, including certain genuinely personalised goods, remain subject to the law.
  • Ebooks and immediately supplied digital content. A statutory withdrawal right may be lost once supply begins only if all applicable legal conditions are met, including prior express consent, acknowledgment of the loss of the right, and the required contractual confirmation on a durable medium. Merely purchasing or downloading without those conditions does not automatically remove consumer rights.
  • Returns and refunds. Where withdrawal is valid, refunds are made within the statutory period using the original payment method unless the customer expressly agrees to another method without additional cost. For physical goods, VOC may withhold reimbursement until the returned goods arrive or the consumer provides evidence of sending them back, where permitted. The rules for standard outbound delivery and return costs follow applicable consumer law and the information given before purchase.
  • Faulty or non-conforming products. Statutory remedies for defective physical goods and non-conforming digital content apply independently of any change-of-mind withdrawal right. No discretionary refund policy limits those remedies.
  • Additional goodwill refunds. VOC may review other refund requests on reasonable grounds in accordance with its general VOC policy. Any approved refund will normally be returned to the original payment method. This discretion does not replace or restrict statutory rights.

Requests about orders, returns, or refunds may be sent to robert@voicesofchange.education. A separate customer-facing order or return instruction may provide additional practical details, including the return address.

7. Timelines, withdrawal, corrections, and ending a project

  • Timelines are targets unless described as fixed. They may change because of revisions, permissions, reviewer availability, production, printing, platforms, or events beyond reasonable control.
  • A contributor who may miss a deadline should contact the named person promptly. VOC Publishing may revise the schedule, pause the project, or end participation when delays become unworkable.
  • Withdrawal before acceptance is normally allowed. Withdrawal after acceptance will follow the project agreement and may require payment of approved work already completed.
  • VOC Publishing may correct, update, suspend, or remove material when necessary for accuracy, rights, privacy, safety, ethics, or legal compliance.

8. Conduct, confidentiality, and limits

  • All parties should communicate respectfully and protect unpublished manuscripts, review comments, personal information, and confidential project material.
  • Nothing in these terms excludes rights or liability that cannot lawfully be excluded.
  • To the extent permitted by law, VOC Publishing is not responsible for indirect loss or outcomes outside its reasonable control.
  • Unless mandatory applicable law provides otherwise, these public terms are governed by Polish law. A signed project agreement may specify a dispute-resolution process for that project. Mandatory consumer protections, including applicable rights to seek redress, remain unaffected.
Part II

Responsible Use of Generative AI

AI may support the work. Human purpose, judgment, accountability, and responsibility must remain clear.

1. Acceptable support

VOC Publishing welcomes responsible use of generative AI as an assistant. Depending on the project, AI may support brainstorming, outlining, organization, language refinement, accessibility, translation assistance, metadata, design exploration, or other approved tasks.

2. Human responsibilities

Anyone using AI remains responsible for the final work. Authors, contributors, editors, reviewers, designers, translators, and staff must:

  • Protect original ideas and voice. The publication must represent the named contributor’s own insight, experience, argument, practice, or creative contribution.
  • Review accuracy. Check facts, data, references, quotations, names, examples, and claims against reliable sources.
  • Monitor bias and representation. Identify and correct stereotypes, omissions, unfair assumptions, or contextually inappropriate language.
  • Assess ethics and rights. Consider privacy, confidentiality, consent, copyright, attribution, cultural sensitivity, and possible harm.
  • Disclose relevant use. Follow the project’s AI declaration and include a reader-facing statement when the role of AI should reasonably be understood.

3. Uses that are not permitted

  • Crediting an AI system as an author, contributor, reviewer, or rights holder.
  • Submitting fabricated references, invented quotations, false data, fake case evidence, or unverified claims.
  • Entering confidential manuscripts, personal data, student information, unpublished research, or protected organizational material into an AI service without authorization and suitable safeguards.
  • Using AI to impersonate a person, conceal plagiarism, reproduce protected material unlawfully, or create misleading synthetic media.
  • Submitting substantially AI-generated work without the original human contribution, checking, adaptation, and disclosure required by the project.

4. Visuals, translation, research, and data

  • AI-generated or AI-edited visuals must be declared, lawfully created, and free from misleading representation or unauthorized likenesses.
  • AI-assisted translation must be reviewed by a person competent in the language and context.
  • AI may help locate or organize information, but authors must read and verify the underlying sources. An AI response is not a reference.
  • AI-generated data, simulated findings, or invented classroom evidence must never be presented as real research or practice.

5. Use by VOC Publishing

VOC Publishing may use approved AI tools for limited administrative, editorial, accessibility, translation, metadata, or design support.

Private submissions or personal data will not be entered into an external AI tool unless the use is authorized, necessary, proportionate, and supported by suitable privacy, security, retention, and transfer arrangements.

Final acceptance, rejection, authorship, safeguarding, rights, and complaint decisions will remain human decisions.

AI declaration: Where requested, contributors should briefly state the tools used, the tasks supported, the human checking completed, and any material AI-generated content. Failure to disclose significant or irresponsible AI use may lead to revision, pause, rejection, correction, or termination.

Part III

Privacy Policy

How VOC Publishing collects, uses, shares, protects, retains, and responds to requests about personal information.

1. International scope

This Privacy Policy is intended for an international audience. VOC Publishing will handle personal information under the law that applies to the person, activity, and organization.

This may include, where relevant, the EU General Data Protection Regulation, the UK GDPR, California privacy law, Canada’s PIPEDA, Singapore’s PDPA, Australia’s Privacy Act and Australian Privacy Principles, Vietnam’s personal data protection law, and other national or regional requirements. This list is not exhaustive, and rights may differ by location.

2. Information we may collect

CategoryExamples
Contact and identity Name, email, telephone, postal address, country, signature, and communication preferences.
Professional and contributor information Affiliation, role, biography, qualifications, photograph, profile links, contributor order, and payment or tax details where needed.
Submissions and project records Ideas, proposals, manuscripts, chapters, resources, images, review comments, contracts, permissions, AI declarations, and correspondence.
Purchases and services Order details, invoices, delivery information, downloads, customer support, and transaction references. Full card details are normally handled by the payment provider.
Website and device information IP address, browser, device, pages visited, forms, downloads, cookies, and security logs where used.

3. Why we use personal information

  • Respond to inquiries and review publication ideas, submissions, applications, and partnership requests.
  • Manage editorial review, contracts, permissions, payments, production, distribution, launches, and contributor recognition.
  • Provide purchases, downloads, events, newsletters, customer support, and website functions.
  • Protect rights, safety, systems, and publication integrity; prevent misuse; keep required financial and legal records; and handle complaints or disputes.
  • Improve publications, services, accessibility, and communication using proportionate feedback or analytics.

Where the law requires a legal basis, VOC Publishing may rely on steps requested before a contract, performance of a contract, legitimate interests, consent, legal obligations, protection of rights, or another lawful basis appropriate to the activity.

Consent can be withdrawn where consent is the basis, although earlier lawful processing remains valid.

4. Who may receive information

  • VOC and VOC Publishing staff who need the information for their role.
  • Editors, reviewers, proofreaders, translators, designers, illustrators, researchers, and other approved publishing collaborators.
  • Co-publishers, project partners, schools, or organizations identified for a specific collaboration.
  • Cloud storage, email, forms, website hosting, project management, payment, accounting, printing, distribution, retail, delivery, event, and communication providers.
  • Professional advisers, insurers, authorities, courts, regulators, or rights holders when disclosure is required or reasonably necessary.

VOC Publishing does not sell personal information for money. If an activity is legally treated as a sale, sharing, or targeted advertising in a person’s jurisdiction, VOC Publishing will provide any notice and opt-out mechanism required by law.

5. International transfers

Publishing and cloud services may process information outside the country where a person lives.

When transfer rules apply, VOC Publishing will use an appropriate safeguard, such as an adequacy decision, approved contractual clauses, another recognized transfer mechanism, or consent only where lawfully appropriate. Additional information about the safeguard can be requested from the privacy contact.

6. Retention

VOC Publishing retains personal information only for as long as necessary for the relevant publishing, contractual, legal, or administrative purpose. Retention periods vary by record type; information is securely deleted or anonymized when it is no longer needed, unless a legal obligation or justified claim requires longer retention.

RecordDefault period or criterion
Declined or withdrawn submissionsOrdinarily up to 12 months after the final decision or withdrawal to complete correspondence and address routine follow-up. Earlier deletion may be requested where applicable. Relevant records may be retained longer if a specific legal claim, rights dispute, or legal duty justifies it.
Accepted projects and editorial correspondenceFor the duration of the project and thereafter only for the applicable contract, rights, dispute-resolution, or other justified purpose. Drafts and editorial working copies are reviewed for deletion once no longer necessary.
Contracts, copyright and permissions recordsFor the relevant contractual or licensing period and the applicable legal-claims period; essential publication ownership, authorship, license and permissions records may need to remain available while the publication is distributed and for a justified period afterward.
Accounting, invoices and transaction recordsFor the period required by Polish accounting and tax law, generally at least five years, calculated from the statutory reference date. Certain records may need longer retention where a tax matter, claim or other legal obligation remains open.
Published contributor and attribution recordsFor as long as necessary to identify contributors, administer publishing rights, maintain accurate attribution and support lawful distribution or archival records. Public-facing profiles are reviewed separately from essential rights records.
Marketing subscriptionsWhile the subscription or other lawful basis continues. Following an unsubscribe or withdrawal, only the minimal suppression or consent record needed to respect the request or demonstrate compliance is retained.
Website and security logsFor a period proportionate to security, troubleshooting and technical needs under an internal retention schedule; access and retention are limited to the relevant purpose.

7. Security and data incidents

VOC Publishing applies a risk-based approach to protecting personal information and seeks to maintain appropriate technical and organizational controls, including limited user access, secure account administration, confidentiality obligations, and proportionate oversight of service providers. Specific measures, such as backup schedules, recovery arrangements, incident workflows and processor safeguards, are established and reviewed in VOC’s internal operating procedures; this notice does not guarantee any particular technology or absolute security.

No system is completely secure. People should avoid sending highly sensitive information through ordinary email unless a secure method has been agreed.

Suspected personal-data incidents are assessed and documented. Where legally required, VOC will notify the competent supervisory authority and affected individuals within the applicable legal time limits.

8. Your privacy rights

Depending on the law that applies, a person may have the right to:

  • Know how information is used.
  • Correct inaccurate information, request deletion, restrict or object to processing, or receive portable data.
  • Withdraw consent and unsubscribe from optional marketing.
  • Opt out of sale, sharing, or targeted advertising, or limit certain uses of sensitive information where local law provides these rights.
  • Request human review of certain automated decisions and complain to a relevant privacy authority.

Requests should be sent to VOC Publishing, and it may need to verify identity. A request may be limited or refused where the law permits, for example when information must be kept for contracts, rights records, legal claims, freedom of expression, public interest, or another lawful reason.

VOC Publishing will respond within the period required by the applicable law and will not discriminate against a person for exercising a legal privacy right.

9. Children and student contributors

VOC Publishing’s general services are intended mainly for adults, but selected educational projects may include people under 18.

VOC Publishing will minimize the information collected, consider the child’s interests, and request parent or guardian consent, school or teacher confirmation, or other authorization when required.

Names, images, voices, school details, stories, and student work will be published only with appropriate consent and safeguards. Services directed to younger children will follow any additional child-privacy rules that apply.

10. Cookies, marketing, and public profiles

  • Essential cookies may support security, forms, downloads, shopping, preferences, or account sessions. Non-essential analytics or advertising technologies will use the notice and consent choices required in the user’s location.
  • Service messages needed for a project, purchase, event, or legal matter are different from optional marketing. Marketing messages will include a way to unsubscribe.
  • With agreement, a publication or campaign may display a contributor’s name, biography, photograph, affiliation, acknowledgments, quotations, and professional link. Complete removal may not be possible after print or third-party distribution.

11. Questions, complaints, and policy updates

Privacy and publishing enquiries may be sent to robert@voicesofchange.education. Individuals may also lodge a complaint with the competent supervisory authority, including Poland’s Personal Data Protection Office (UODO) where applicable. The full registered identity and postal address of the data controller must be disclosed in VOC’s official legal/contact notice.

VOC Publishing may update this document when laws, services, providers, or publishing practices change. The effective date will be updated, and material changes will be communicated when required.

Final acceptance statement

By continuing with a process that clearly links to this policy, you confirm that you have read and agree to the General Terms and Conditions and the Responsible AI Use Policy. You also acknowledge the Privacy Policy. Project-specific rights, payments, timelines, and responsibilities will be confirmed separately in writing.

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